We are here to make buying your perfect, car, van or trailer as easy as possible. Our team are here to support and professionally guide you through every stage of the process, from vehicle discovery, through delivering your vehicle to your door in premium condition. All our vehicles are prepared by our own specialist team of technicians who ensure all our vehicles meet the highest quality standards, giving you piece of mind when buying. Our aftercare team are also on hand to support you with any questions you might have post-delivery, or to support with and issues or vehicle operating questions. We understand that buying a vehicle can be stressful and can make some customers anxious. As such we have broken our buying journey down into steps below, meaning you know exactly what to expect from us and our partners.
Step 1. Discovering the perfect vehicle for you
We have a wide range of cars and vans for you to choose from, all have been quality checked and prepared by our large team of mechanical technicians. All of our vehicles come with a free 30-day motioProtect warranty and you will be able to see all of the mechanical checks we have made in relation to your chosen vehicle on your order form. When you have found your perfect vehicle or trailer, simply use the easy-to-use contact form or give us a call to start your motio buying experience.
Step 2. Building your ideal bundle
Not only will we find you your perfect vehicle, we can also build you your ideal vehicle bundle, whether this be adding a Brian James Trailer to your commercial vehicle order, or setting you up with the best charging tariff in the Electroverse for your new EV! We can even support our trade customers in finding more work via our partnership with Checkatrade. We will work with you and our partners to create you the most unique vehicle bundle, all in one deal, our team have it covered.
Step 3. Picked, now let’s pack it!
You have chosen your perfect vehicle, selected your ideal optional products at the best price for you. Now it’s time to pull all the paperwork together and to arrange your home delivery. All of this is completed electronically, and you will receive an email with your order forms, supportive information and final invoices. You then simply e-sign the documents, which takes less than 5 minutes to complete, we then arrange the rest.
Step 4. Clean, checked and complete…
When our team receive your signed order form they will complete a full valet on your vehicle, conduct a full quality control assessment and finally authorise our delivery team to process your delivery, ensuring we meet the date and time you requested.
Step 5. Deliver and drive!
The final step in the process is our home delivery service which is conducted by our motio delivery team. You will be provided with live updates as we prepare and deliver your vehicle, you can even see photos and track your vehicles delivery in real time. When your vehicle arrives, your delivery driver will conduct a full handover with you, showing you the basics of the vehicle and they will also run through any documentation which comes with the vehicle. They will also make sure you know how to contact our team in the even you have an issue after they leave.
Don't worry, if you forget to ask a question or have any issues after delivery has taken place you will be able to contact our support team using the detail in your customer pack or the QR code located in the car.
CONTACT US
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